YbraniumXpert FAQ's

Subscription

Here you have a benefit of unlimited services for specified subscription in a given period of time

No, the service is absolutely free for N number of times, you will be charged for materials only if replaced.

Yes, You will be charged with best rates and you will get 90days warranty for product replaced from Ybranium end

Yes! Space is no bar to your electrical needs

Yes! It I’ll be varied according to load power sanctions and limits which I’ll be explained in detail by our executive after you sign up

List of Electrical service that are listed under subscription zone 

No , Motor Repair is not included in Subscription and still the service can be booked from OYE as on demand service at a best price.

Yes , you need pay the subscription price based on the tier that is suitable for you at the time of subscription

Yes , internal Earthing problem in the house is included external earthing problem and earthing pit problem is not included in Subscription

Yes !! Service I’ll be provided free if the inverter is brought from Ybranium end for one year

Yes , you can but the extra services are chargeable based on work type and time required

No , it is not covered under subscription.but the problem can be assisted by our executive by booking the Ac repair service

Extral Wiring problem is included in Subscription, inverter is an electronic unit which is not covered under subscription

No , Since the utility electric pole is the property of Bescom, we don’t have an authority to give solution . It I’ll be assisted by Bescom only

Power can be saved in many ways Especially by minimising the losses of electrical energy which Can be done through energy auditing the entire circuit.

On-demand Electrical​

You can hire an Electrician from ybraniumxpert.com for all minor electrical repairs or replacement (fans, lighting, fuses, etc.) and major electrical work up in your home or office.

Following are the advantages of hiring an electrician from Ybranium: Customer protection of up to Rs.10000 against damages(no insurance on cash payment) Verified and trustworthy professionals service guarantee

Safety

First and foremost, the main reason why you should hire a professional electrician is for your own safety, your family’s safety, and the safety of your house. Working with electricity can be extremely dangerous if you do not approach it with the right expertise, safety training, and equipment.

Cost

Most homeowners who try to DIY an electrical repair end up calling a professional electrician after their repair fails to do the trick. And oftentimes, they’ve only made the problem more complicated to fix than it would have been if they’d called an electrician in the first place.You should hire a professional electrician to save time and money by getting the job done right the first time.

Troubleshooting

We can’t tell you how often we get calls reporting one problem with a home electrical system only to get out to the job site and discover that the issue is just one symptom of a much larger problem.

Only a professional electrician can perform the troubleshooting and problem-solving necessary to diagnose what’s wrong with your electrical system and identify the appropriate solution.

Education and Certification

Professional electricians pass through many hours of education, on-the-job training, and certification before earning their license. The certification process guarantees that professional electricians can deliver a certain standard of work that you just can’t achieve without those hours of training and experience.

When you’re looking for an electrician, check whether they’re an apprentice, journeyman, or master electrician, and verify that their business (or the company that employs them) is bonded, licensed, and insured.

Long-Term Peace of Mind

You should hire a professional electrician to protect your peace of mind. Having an expert service your electrical system will help extend its lifetime and prevent future problems. Electrical work performed by a professional electrician is also usually guaranteed, meaning that if the problem persists or recurs, they’ll come back to make it good free of charge. For example, Ybranium extends a 90 days warranty for all recommended repairs, parts, and appliances.

There is a service guarantee of upto 30 days if you book an electrician from ybranium.

There is a material guarantee on replacement of upto 90days if you book an material from Ybranium.

Ybranium has transparent policies when it comes to pricing.

Yes, We provide expert and verified electricians post 8pm (till11pm) at an additional charge of Rs.150 only over and above the standard charges.

In case you need a revisit for the same issue, it gets covered in our 30-day service guarantee policy. Hence it is free of cost

In case the expert was called and no service was availed , you will be entitled to pay him the visiting charges of Rs. 99

If the professional is need for longer duration such as for a day, you can talk with our customer executive regarding quotation, we make sure the quotation is less than the market price.

Yes! Space is no bar to your electrical needs

All the electricians at Ybranium are checked for their skills and their credentials verified. So you can just relax, and opt for our electrician services.

If we have a blue print, we can work around the house and see if repairs and costs can be kept to a minimum.

All breakers are designed to prevent the wire in your home or business becoming overloaded. All breakers are designed to automatically turn off if the circuit is carrying too much load or if there is a short circuit present. Arc Fault breakers have the additional ability to sense arcing in a circuit. Arcing is the sparking you might see between 2 damaged conductors, and is a fire hazard as this arcing is extremely hot. An arc welder uses electrical arcing to weld steel. A regular breaker may not sense that because it does not always create the load needed to trip the breaker, but an Arc Fault breaker will sense it and shut the circuit down before it can cause a fire. These devices are designed and required to be tested on a monthly basis to ensure proper and safe operation.

Aluminum wiring was used in the late 1970s and into the mid-1990s in many homes across India. Aluminum wiring itself is not dangerous to have in your house. The issue with aluminum wiring is in faulty terminations either in receptacles and switches, or light fixtures and equipment. Due to expansion and contraction of the conductor itself and the fact that aluminum will oxidize over time, heat can be generated at points where the aluminum wiring is improperly terminated. One of the main issues with aluminum wiring is that while everything may appear fine with your wiring, it could be deteriorating behind devices, creating a dangerous fire hazard. If you have concerns about aluminum wiring in your home or business you should have it inspected by a licensed electrician who has experience working with aluminum wiring.

Ybranium provides you with a quote to complete the work at no charge. We must look at each panel location to provide this quote as there are many variables that must be taken into account. Things like panel location, electrical system flexibility, feeder cable length, and, most importantly, the decision to repair or completely replace the panel are important pieces of information we must find out before we begin a job. To provide an accurate quote without this information is impossible.

Today’s homes are more advanced and filled with electronics than they have ever been, and we are increasingly dependent on not only the electronics, but the ability to easily charge them. Whole Home Surge Protection provides protection to all the electrical equipment in your home from surges and spikes that can be created outside or even inside your home. It acts just like the high quality power bars we often buy for our entertainment systems or our computer systems, but instead it protects all the devices in your home. This means it protects the electronic components of refrigerators, freezers, washers, dryer dishwashers, coffee makers and anything else that wouldn’t traditionally have protection. We recommend whole home surge protectors be installed in all homes to protect all the electronics.

The quickest and easiest way to save energy in any building is by making sure your lighting system is as efficient as possible. There are many options available to make your lighting more efficient, from retrofitting existing fluorescent fixtures, to replacing old fixtures with new energy efficient solutions. This could mean using fluorescent bulbs where high bay metal halide or high pressure sodium fixtures were used previously, or even using LED technology to improve lighting levels as well as reduce energy usage. Ybranium can give you the right information and work with you of getting all the incentives available in your area to improve your lighting.

If you feel you were overcharged and you are not happy in any way about service, do give our customer care support center a call. Ybranium specialists will be very happy to fix the problem for you.

On-demand Appliance

YBRANIUM provides a variety of services, ranging from AC to geysers. However, Hence, we request you to go through the rate card prior to booking a service and skip those services not mentioned on the specific rate card.

It depends on the availability of spare part. If available or if it can be procured immediately, the part is delivered within 72 Hours. In case of a delay in availability, you will be intimated within 48 Hours.

After inspection, a quote is provided to you. Owing to the variations in services offered across different cities, it is not possible for us to share the cost upfront, without one of our service provider inspecting the device first.

While our service centers are spread throughout the city, we are not authorized to share their locations. What we can tell you is that all our Service Providers are mobile and travel throughout the day for multiple jobs.

Warranty or guarantee on parts are offered as described on the material’s bill. Please insist on a material bill from the service provider, in case of external material charges. Regarding service, there is a 30 days warranty, such that if a problem of the same nature reoccurs, our services will be free of cost.

In case the expert was called and no service was availed , you will be entitled to pay him the visiting charges of Rs. 99

In case you need a revisit for the same issue, it gets covered in our 30-day service guarantee policy. Hence it is free of cost

There is a service guarantee of up to 30 days if you book an technician from YBRANIUM.

There is a material guarantee on replacement of up to 90days if you book an material from Ybranium.

ybranium has transparent policies when it comes to pricing.

Liaisoning works
We provide a complete package of Liaisoning consultancy services. The responsibility starts from the preparation of design work and supervision up to the completion of the project.

Yes, Ybranium provides Liaisoning Services like Plan Approval, and various other Electrical department Liaisoning works, we are providing Liaisoning Services that have helped various Residents, Developers & Builders.

Yes, we will provide liaisoning services in processing the NOC required for the project from department and helping out the clients.

“R.R. No.” or “REVENUE REGISTER NUMBER” means the number assigned to the Consumer’s installation.

It depends on the service you choose, after you book your service our executive will visit the premises based on the condition and requirement, he will inform

In normal condition it will take a week to get your power sanctioned.

According to BESCOM rules Person has to sign in front of the Executive Engineer, but in some cases we can get you the documents to the premises to get it signed

Usually 1 time, but in some cases not necessary

Booking Liaisoning service from YBranium xpert is free, after that our executive will visit the premises then the company will send you the exact quotation

It is different for each service, we will be mentioning that in the quotation

Energy Audit
The purpose of an energy audit is to analyze the energy flows in a building and understand its energy dynamics. During the energy audit, the auditor looks for opportunities to reduce the amount of energy input into the building without negatively affecting the output(s). Beyond simply identifying the sources of energy use, an energy audit seeks to prioritize the energy uses according to the greatest to least cost-effective opportunities for energy savings.

An energy audit is an assessment of your home that takes a look at current energy consumption. An energy audit lets you understand where and how energy is used. Understanding where and how your home uses (or wastes) energy empowers you to make productive changes to your home or lifestyle.

Yes, after making the changes suggested by Ybranium you can expect power savings

Though an energy audit requires very little work on the homeowner’s part, there are a few things that you need to do before your audit:

  1. Know the locations of your heater(s), hot water heater(s), and air conditioner(s).
  2. Provide YBRANIUM with a recent energy bill. This helps us to identify areas where you can save on energy costs in your home.
  3. Prepare your home
    1. Empty your clothes dryer and your oven.
    2. Safely restrain any large pets (cats, dogs, etc.).
    3. Refrain from using your fireplace for 24 hours before the audit. If possible, please remove ashes from the fireplace.
    4. Allow for clear access to your heater & hot water heater
    5. Remove any knick-knacks from your window sills (we’ll need access to your windows)
    6. Please be aware that the energy auditor will need access to all areas of your home. If there’s anything you’d prefer he or she not see, please put it away.

After the audit, the YBRANIUM will prepare a report based in the auditor’s findings. In the report, the homeowner can expect detailed plan for energy-saving work that can be done in the house, as well as recommendations for improving your home’s performance in general.

Based in these recommendations, YBRANIUM will provide a proposal for services that can be carried out by our skilled technicians.

Yes! An audit is your first step towards reducing your energy bills and saving you money. it’s a great, inexpensive way to plan improvements to your home/commercial/industrial. You might be surprised to find out that there are simple things you can do to reduce your energy bills immediately. YBRANIUM will work with you to develop a plan that works with your budget, and most importantly, save you money.

Paint

No. Site Visit is free. after you book the service from Ybranium Xpert

Yes, Ybranium Xpert take up projects with 1 wall or 1 room requirements. The minimum project value should be Rs.5,000.

Our Xpert from Ybranium will visit your Premises and take measurements. Based on site condition and your needs, they will suggest suitable options and share multiple options across paint brands and types. They will also give you a walkthrough of how the project will go ahead if you decide to go ahead with us.

All material is sourced from authorized brand stores only, therefore you can be assured of quality. We ensure that all material is genuine through regular checks when the material is delivered on site and during execution.

Ybranium Xpert Executive will show you the paint shade card to help you choose the right shade for your home. We don’t offer trial samples on the wall.

On booking a site visit, you will be assigned one of our executives who will be your point of contact for measurement and quotation. During site execution, and Ybranium Xpert Executive will help you with managing the project.

We work with skilled workmen with significant experience in delivering painting projects across the city. They are skilled to complete all types of painting requirements on time and with quality.

You can contact us with email, message, call. and our support Executive will be in touch.

No, this option is not available.

Each project will have a Supervisor from Ybranium Xpert who monitors progress, shares work plan with the workers on-site on daily basis.

Ybranium Xpert offers a standard 1 year warranty on the service workmanship of the painting project.

Please write to support@ybraniumxpert.com or call 9964225775 with details and a Ybranium Xpert representative will get in touch with you within 2 working days.

Plumbing

Yes, a 30-day guarantee is provided on all plumbing services..

we operate between 9am to 7pm, 7days a week

In case if your are not satisfied with the service, you can always send a message or call the number on the website. we will be happy to solve your problem.

Usually, the service is done within 2 hours of booking. You can always choose the time slot for your service

Yes. Prior coming to your house, Ybranium Xpert technician will call, they will ask about the need. If you want a particular brand for replacement, discuss the issue with the Xpert plumber. But, our plumbers will expect basic facilities such as a cleaning cloth or ladder in the home.